Refund and Shipping Policy
"100% Money back guarantee on everything we sell"
We've built our business around repeat customers and taking customer service seriously is the foundation of that. To us good customer service means:
- We will respond to questions promptly. Drop us a line at GM@LibrisArcana.com if you have any questions.
- We take concerns seriously. If the product has an issue you are either getting a refund or a replacement.
- We offer free shipping on pretty much everything we sell. .
- We offer tracking on shipments wherever we can.
- We communicate any changes and product closeouts as soon as we can. We send communications via our mailing list, Twitter and Facebook.