FAQs

Are your prices in US dollars?

Yes. If you are coming from Canada please visit our Canadian site for prices in CAD.

Do you ship internationally?

Yes we do. Many items have free shipping to the US and Internationally. 

How soon will I get my shipment?

We typically ship next day and Canada post is actually amazingly fast. You will probably recieve your items within 7 days.

How can I be sure of your service levels?

We started selling on eBay and Amazon. You can read our verified reviews there where we maintain very positive feedback scores on both platforms.

Why are some of your prices are more expensive then Amazon?

One thing to keep in mind is we maintain 100% customer satisfaction which means our books are as described and shipped quickly. If you look at the reviews of many of the low price sellers you will see a long list of people who received books in far worse shape then they were expecting or didn't get them at all. Our dice are high quality and shipped quickly. For the factory direct items we only work with manufactures that ship quality products quickly.

Do you have a physical store?

No. This is an online only operation as we have day jobs and we have no desire to move to a physical location. If you are buying a large number of books we can arrange an in-person pickup in Vancouver if you want.

I have a big collection (50 books, 500 books, a book store full of books) can you buy all of them?

Yes we can and we'd would be happy to make you an offer. We will give you a quote on the whole collection and a small selection of the books. We will pay for shipping and send you your funds upon receiving the shipment. Send us an email at gm@librisarcana.ca with a list of what you are trying to sell or even a few photos and we will go from there.

 

I'm looking for a (insert really rare thing here) can you help me find it?

Maybe but there are a few things that are really difficult to find. Send us a email at gm@librisarcana.ca and let us know what you are looking for. As a general rule if you can't find any sold items on Ebay be prepared for a challenge finding the item.

I have some non book related collectibles I'd like to sell are you interested?

Absolutely let us know. Shipping can be difficult on some of these items but we do know a number of people nationwide who might be interested so we might even be able to introduce you to someone locally.